TARGIT Cloud - EMEA Region Outage – Incident details

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EMEA Region Outage

Resolved
Major outage
Started 11 months agoLasted 5 hours 8 minutes

Affected

EMEA Region (Azure Netherlands)

Major outage from 8:16 AM to 10:18 AM, Degraded performance from 10:18 AM to 1:24 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    All EMEA customers have been moved to backup cluster. All TARGIT services are therefore available again. Customers using the Gateway may experience up to 1 hour delay for it to reconnect. We are closely monitoring the situation.

  • Update
    UTC
    Update

    Backup cluster is now online. All EMEA customers will be moved to backup cluster in the next few hours.

  • Identified
    UTC
    Identified

    Issue has been identified. Recovery processes have been started.

  • Investigating
    UTC
    Investigating

    All TARGIT services are down in EMEA. US is not affected.